August 28, 2026
A customer disputes a payment: what to do, and in what order
A chargeback is not a refund, and the window to respond is short. What to gather, where to respond, and the habits that prevent the next one.
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Practical guidance on payments, point of sale, and running a business in Canada.
August 28, 2026
MEV-WEB: what Quebec restaurant operators need to know
The grey box behind your cash register has been replaced by a cloud service. Who is covered, what changed, and how to confirm your system is compliant.
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August 28, 2026
Setting up tips on a Clover terminal: what to check before the next shift
Two ways to ask for a tip, one place to configure them, and a batch-closeout trap that quietly makes already-earned tips disappear.
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August 28, 2026
Interchange fees: who takes what out of a card sale
On every card payment, the money is split between three parties before it reaches your account. Here is who takes what, and why the amount changes from one card to the next.
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August 28, 2026
Accepting card payments: what to know before choosing a terminal
A plain guide to what you actually pay for, and what a terminal should do for you.
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