August 28, 2026
Taking payment by phone or online: the risk lands on you
When the card isn't in front of you, the rules change. What to stop doing, what to record, and the signals that should make you slow down.
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Practical guidance on payments, point of sale, and running a business in Canada.
August 28, 2026
The terminal stops working: your outage game plan
Offline mode accepts payments without verifying them, and the risk is yours. What it really does, how to cap it, and what to prepare before the outage.
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August 28, 2026
Your monthly processing statement: how to read it in ten minutes
Most merchants look at one number on this document. Here are the four sections that actually matter, and what Canadian rules let you insist on.
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August 28, 2026
The customer taps and the terminal asks for a PIN: why, and what to say
Contactless limits are not set by you or by your terminal. Knowing who sets them keeps you from making a customer look like a fraud risk at the counter.
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August 28, 2026
PCI compliance: what it actually means in a small shop
It isn't a law, it isn't an audit, and your provider doesn't handle it alone. What is actually being asked of you, and where to start.
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August 28, 2026
A customer disputes a payment: what to do, and in what order
A chargeback is not a refund, and the window to respond is short. What to gather, where to respond, and the habits that prevent the next one.
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August 28, 2026
MEV-WEB: what Quebec restaurant operators need to know
The grey box behind your cash register has been replaced by a cloud service. Who is covered, what changed, and how to confirm your system is compliant.
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August 28, 2026
Setting up tips on a Clover terminal: what to check before the next shift
Two ways to ask for a tip, one place to configure them, and a batch-closeout trap that quietly makes already-earned tips disappear.
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August 28, 2026
Interchange fees: who takes what out of a card sale
On every card payment, the money is split between three parties before it reaches your account. Here is who takes what, and why the amount changes from one card to the next.
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August 28, 2026
Accepting card payments: what to know before choosing a terminal
A plain guide to what you actually pay for, and what a terminal should do for you.
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