Privacy Policy
Last updated: January 1, 2025
At Optimum Payment, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
Information We Collect
We collect information you provide directly to us when you request a quote, contact us, or use our services. This includes your name, email address, phone number, business name, and business address. We may also collect information automatically when you visit our website, such as your IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; process transactions and send related information; send promotional communications (with your consent); respond to comments and questions; and comply with legal obligations. We do not sell, trade, or rent your personal information to third parties.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our service may not function properly.
Information Sharing and Disclosure
We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose your information if required by law, to protect our rights, or in connection with a merger or acquisition. All third-party partners are required to maintain the confidentiality of your information.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard SSL encryption for data transmission and store your data on secure servers. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your data. To exercise these rights, please contact us at privacy@optimumpayment.com. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: Optimum Payment, 1000 De La Gauchetière W., Suite 2400, Montreal, QC H3B 4W5. Email: privacy@optimumpayment.com. Phone: 1-877-447-0011.